I've received a payment but need more information, how do I contact the client?

Contacting Your Client After Booking A Job

If you have received notification that a job has been awarded via Voices, you can contact the client to ask questions both prior to accepting the agreement and after accepting the agreement. The best way to do this is through the Voices messaging feature on the platform. When the client submits their agreement, "messages" appear as a tab on the job and you are able to have a conversation before starting work to ensure all the details are clear. This same feature will be there for the duration of the job to keep your conversations in one place.