Customer Service Training Video- Professional, Corporate, Business
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Description
Vocal Characteristics
Language
EnglishVoice Age
Young Adult (18-35)Accents
North American (US General American - GenAM)Transcript
Note: Transcripts are generated using speech recognition software and may contain errors.
the phone is a crucial point of contact between your agency and your clients. An initial call is a potential clients. First impression of your agency. First impressions last, and you make them early in the phone call. Callers will judge your agency based on how you handle their enquiries. Phone calls may determine if your agency gains a new client or not. For current clients, a phone call may impact their decision to remain a client or not. This means using proper phone etiquette is essential.