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I paid by credit card. Why did PayPal send me a receipt?
Understanding Your PayPal Receipt PayPal offers the option of using your credit card online to make a purchase instead of your PayPal account. When y...
What is an SSL Certificate?
Learning About SSL Certificates What is an SSL Certificate? Secure Sockets Layer (SSL) technology protects the Voices website and makes it easy f...
Why is the main currency US dollars?
Selecting a Currency For The Website Voices recognizes that the vast majority of website visitors and customers are based in the United States.Offerin...
When am I provided with direct contact information in terms of a job?
Providing Contact Information To protect clients and talent on the Voices.com service, direct contact information is hidden. Should you need to reach...
How do I request a change to a talent's quote or fee or payment?
Editing a Payment In order to request an edit to a talent's fees, you must communicate with the talent for approval. The status of the job will d...
How does the SurePay™ payment system work?
Using SurePay™ The following is a step-by-step tutorial on how the SurePay™ service works from beginning to end: The client selects a talent by clic...
I'm not sure if PayPal is an option for me because of where I'm located
Checking To See If PayPal Is An Option For You If you are not sure of the limitations or want to verify the options available to you based on your...
I've accepted the files for my job. Now what?
Releasing Payment After Accepting Your Files Once you've accepted the files by clicking on the green Approve File ribbon, the next action will...
What are Voices Guidelines when it comes to Jobs and Payments?
Following Up With Jobs and Payments The following information pertains to actions Voices is and is not willing to take in regards to any concerns abo...
What happens after I make a deposit or payment for a job?
Making a Deposit or Payment For a Job When you click Hire you are prompted to make a deposit to Voices's secure SurePay account. The deposit is t...